0808 800 0340

Getting help if you’re deaf or hearing impaired

We support deaf and hearing impaired women and children who have been affected by any form of domestic abuse. This support can be face to face, be via email or via SMS/Text message – whatever works best for you.

We can provide a BSL interpreter.

We have teams working with women and children across Nottingham city, Ashfield, Broxtowe, Gedling and Rushcliffe.

More details of this support can be found on our What we do page.

24 Hour Domestic Abuse and Sexual Violence helpline

Our Helpline can provide support and referrals into our services and other services across Nottinghamshire. Deaf and hearing impaired women can access the Helpline by

  • Text Relay/NGT: 18001 0808 800 0340 24 hours a day
  • Email: [email protected] daily, 9am – 9pm

Please note, we may not be able to respond to emails straight away, but will try to reply within 24 hours. The deaf health charity Signhealth also runs a domestic abuse support service using BSL called DeafHope. Find out more and view their BSL videos here.

In an emergency

If you are deaf and need to call 999, you can do this by SMS or text. Information and a BSL video explaining how to use this service can be found here.

Support for deaf and hearing impaired children

Childline has a deafzone and videos in BSL (British Sign Language) about lots of different issues like bullying, family problems, emotional and physical abuse and how to stay safe online. View them on their website.

Text Relay

Text Relay is also available for callers who are deaf or hearing impaired. If using a textphone, prefix the helpline number by 18001.

Interpretation is also available through Language Line.

Testimonial Speech Marks

This service made me feel better.

Survivor feedback

Worried about yourself, a friend or a relative?


Call our free 24 hour helpline 0808 800 0340.

And don’t worry, calls to this helpline are free from landlines and mobile phones within the UK and do NOT appear on itemised bills.Rainbow Flag
For agency enquiries and referrals please call 0115 947 6490

0808 800 0340

Or for anything else

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