Getting help if you’re deaf or hearing impaired
We support deaf and hearing impaired women and children who have been affected by any form of domestic abuse. This support can be face to face, be via email or via SMS/Text message – whatever works best for you.
We can provide a BSL interpreter.
We have teams working with women and children across Nottingham city, Ashfield, Broxtowe, Gedling and Rushcliffe.
More details of this support can be found on our What we do page.
24 Hour Domestic Abuse and Sexual Violence helpline
Our Helpline can provide support and referrals into our services and other services across Nottinghamshire. Deaf and hearing impaired women can access the Helpline by
- Text Relay/NGT: 18001 0808 800 0340 24 hours a day
- Email: email@example.com daily, 9am – 9pm
Please note, we may not be able to respond to emails straight away, but will try to reply within 24 hours. The deaf health charity Signhealth also runs a domestic abuse support service using BSL called DeafHope. Find out more and view their BSL videos here.
In an emergency
If you are deaf and need to call 999, you can do this by SMS or text. Information and a BSL video explaining how to use this service can be found here.
Support for deaf and hearing impaired children
Childline has a deafzone and videos in BSL (British Sign Language) about lots of different issues like bullying, family problems, emotional and physical abuse and how to stay safe online. View them on their website.
Text Relay is also available for callers who are deaf or hearing impaired. If using a textphone, prefix the helpline number by 18001.
Interpretation is also available through Language Line.
My JUNO support worker was the first person I spoke to , the first person to help. she helped me get the support and help I needed. She came with me to appointments and helped me call police – she gave me confidence. she hep me be safe by telling me to change my number, change bank – all things I didn’t know what to do myself.