Quality and Performance Data Officer

Quality and Performance Data Officer

Location: Nottingham

Hours per week: 37 hrs per week – worked over 5 days
Salary: NJC Scale Point 15 £23,541 FTE per annum pro rata
Contract: Permanent
Closing date: 12 noon on Friday 6th August 2021
Interviews: TBC

Here at Juno Women’s Aid, what we do is really important. We save lives. In the UK 1 in 3 women will experience domestic abuse in their lifetime and in Nottingham we’re here to support those women and children experiencing or escaping it.

We’re the sixth largest accredited domestic abuse charity in England. We’ve been around for almost 40 years and in that time we’ve built up a real depth of knowledge. We currently have 85 employees and an annual turnover in the region of £2m.

Juno Women’s Aid is an ambitious and resourceful charity, passionate about helping women and their children move forward to live their lives free from abuse. In a year, we answer around 10,000 calls on our helpline, support over 6,000 women and 260 children.

The role
Juno are looking for someone who is experienced in working with performance management and monitoring systems to support the Quality and Performance Manager. The post holder will be required to monitor performance, contract and service delivery in line with domestic abuse sector Quality Assurance Standards. They will also ensure our case management system (On Track) is fit for purpose, deliver training and support to staff in the effective use of On-Track, support managers in ensuring compliance with the monitoring and evaluation expectations for their services and ensure compliance with Data Protection Act 2018 and GDPR requirements for all service user data.

It is an occupational requirement that applications are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010.

Juno Women’s Aid is committed to equality and diversity and encourages applicants from BME, lesbian or bisexual backgrounds.

In our annual staff survey, 95% of our employees would recommend Juno Women’s Aid as an employer, 98% stated that they feel proud to work for Juno women’s Aid while 100% consider that Juno Women’s Aid is an inclusive organisation that values diversity.

Any questions or queries please email: [email protected]

Unfortunately we do not accept CVs.